Frequently Asked Questions

How long will it take to get my Roller Shutters installed?

We can have your custom made shutters installed within 5-10 working days. Our Roller shutters are made right here in Bayswater.

How do we make payment?

We accept all various methods of payment. Cash, cheque, credit card ( Visa and Mastercard ) and EFT ( Electronic Funds Transfer ).

I have just ordered electric shutters, does the electrician come at the same time of installation?

Unlike other companies, when we fit our roller shutters we have our licensed electrician hard wire the motor into your mains power box. Generally, this will be done in just over 1 hour.

Do I need to be home for Installation?

Yes you will as our fully qualified technicians need to access the inside of your house to fit the controllers or window shutter winders.

What type of motor do you use?

We use a European made motor called SIMU which is a 240 volt dc motor. With all our motors we provide you with a full 5 year warranty.

What are your shutters made of?

All of our roller shutters are made from premium marine grade aluminium.

Will the colour of your Roller Shutters peel or fade?

No they will not fade or discolour as our shutters go through a 3 stage paint process, which includes 1.Pretreatment 2.A base Coat 3. A clear coat lacquer. We offer 12 architectural colours so our Roller Shutters compliment the colour scheme of your home.

What warranty do you offer on your Roller shutters and Installation?

We offer a full 5 Year warranty on all Automatic Roller Shutters. Manual Roller shutters come with a 2 year warranty.

How much experience do your installers have?

We only use fully trained and highly professional technicans with a minimum of 10 years experience in the Industry.

Do your Sales team put pressure on you at the point of sale to get the business like other companies?

No we don’t. We believe that our high quality shutters and lowest prices will sell themselves without the need for pushy sales.